You can count on us with Tom's 12+ years of pest control experience - he is a wealth of knowledge but won't ever stop striving to learn more.
Find out more about us below!
Our mission is simple.
We aim to provide high quality, but affordable pest control services to this beautiful community we call home.
We believe in locals supporting locals, which we do wherever and however we can.
We believe in good old fashioned service, this isn't just about friendly staff & good value. It means ensuring you are provided with honest, expert advice and treatment, using the most responsible and proven products and techniques.
We are trusted by a number of local families and businesses to look after all their pest control needs, and we do not take this responsibility lightly. We stand by our work and provide warranties to give our customers peace of mind.
Our five core values are honesty, integrity, fairness, commitment and sustainability.
Our job is to manage your pest problem with minimal impact to you. We work hard to control pests and preserve the beautiful environment in which our customers live. Living in this beautiful region ourselves, we know only too well the importance of protecting it.
We will always choose products with sustainability and environmental preservation in mind - it even comes down to mastering technique that ensures there is no chemical run-off to eliminate the risk of contaminating surrounding soil or water.
It is of utmost importance that whichever pest control provider you choose to engage is proficient in this and other strategies for environmental protection.
Ensuring a safe environment for you, your children and your pets is our number one priority and an integral part of what we do. We will never let your loved ones come to any harm and take great care in providing safe treatments. If you have any concerns, never hesitate to bring them to our attention and we will be happy to provide you with further information on the safety controls we utilise, and how we ensure no harm comes to anyone as a result of our work.
And whilst we are hired to eliminate your pests, we do not want to cause unnecessary suffering. We work hard to ensure our pest control methods are as humane as possible and follow all necessary guidelines.
We have all the necessary qualifications, licences & insurances, as well as 12+ years of experience in the pest control industry. But it only starts there...providing a friendly, professional, and effective service is what we do.
We hope that you will also find us to be exceptional value. We regularly review our prices against comparable services offered by other pest control providers, and our expenses, so we can offer our customers the best value for money.
Your home is one of the biggest investments you have and needs protection from structural pests. Perhaps even more importantly, your home is where you and your family live and it should be comfortable, welcoming, and safe from unwanted pests.
We understand how important protecting your biggest asset is and we will work with you to develop a pest management plan that meets the needs of both your family and your home.
You'll see our family values instilled throughout the business, and that's because we are a family first. Pest control has been the family business for over 50 years. As part of the team, we have one of Australia's most esteemed pest control trainer & assessors, Keith Farrow, and book-keeper extraordinaire, Jenny Farrow. We regularly assist pest control students to gain much needed work experience, to help nurture the next generation of technicians.
Tom established Valleys Pest Services in 2015. He has 12+ years of experience in the pest control industry and is an incredible wealth of knowledge when it comes to pests, definitely helped by the combined 50+ years of family experience in the pest industry! Described by our clients as friendly and professional; Tom is always up for a chat. He is fully qualified and licensed and is passionate about his clients and the work he does for them. A country boy at heart, you know you can always count on him for honest, reliable advice and solutions. Tom is also an avid gardener in his limited spare time.
Tom’s wife Tegan joined the Valleys Pest Services team in 2021. If Tom were asked to compare her to any movie or TV character, she would be Brooklyn 99’s precinct’s Amy Santiago. Which is most definitely a good thing, because what Tom makes up for in pest expertise, he lacks in the office arena where Tegan excels. Tegan is completing her bookeeping certification and pest licence whilst running the business to learn how better to serve our valued customers. She is a hobbyist woodworker and amateur drone enthusiast.